I. INTRODUCTION

We built HiGrit to be a platform where individuals in need of legal help can easily connect with qualified Lawyers/Chartered Accountants/Company secretaries. Our mission is to organize and simplify legal search service; to improve and modernize consumer's access to legal assistance and also ensuring registered lawyers get wider audience as prospective clients. But, along with that objective comes some expectations about how our platform can and cannot be used.

This agreement is a contract that explains how our platform works, what you can expect from us, and what we expect from you. By using any aspect of our service, you agree to be bound by this contract, as well as our Privacy Policy. If you do not agree to the terms of this contract or our Privacy Policy, you will not be authorized to use the HiGrit platform, so please contact us and we will remove your account.

As long as you agree to the terms, we would love to have you as a valued user of HiGrit!

 

Definitions Used in This Agreement

This contract is referred to as the “Agreement,” the “Terms of Use,” “Terms of Service,” “Terms and Conditions” or just simply “Terms.”

The HiGrit service is referred to as the “Service,” the “Platform,” the “System,” or simply “HiGrit.” You are referred to generally as a “User,” or collectively as “Users.” Users seeking legal counsel are referred to as “Client,” collectively “Clients,” and attorneys providing legal counsel are referred to as “Attorney” or “Lawyer,” or “Legal Advisor” or “ Chartered Accountant” or “ Company Secretary” collectively “Attorneys” or “Lawyers.” Or “Legal Advisors” or “ Chartered Accountants” or “ Company Secretaries”

The following terms of service constitute an agreement between you and HiGrit. (“HiGrit.com,” “we,” or “us”), the operator HiGrit.com (the “Site”). BY USING THE SITE, AND/OR BY REGISTERING WITH US, YOU SIGNIFY THAT YOU AGREE TO THESE TERMS OF USE, including that you consent to the information practices disclosed in our Privacy Policy, which is incorporated herein by reference, and that you are agree to comply with applicable laws, governed and interpreted by the country (hereinafter referred to as “India”). Please note that we offer the Site "AS IS" and without warranties. If you are registering an account or using the Site on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept these Terms of Use on such individual or entity's behalf.

 

In addition, you understand that the specific method, features and services offered on HiGrit may be altered, improved, removed or adapted at any time by HiGrit in its sole discretion and without any notice. If you do not agree with any of these terms, do not use this site.

 

 

“Authorized Communications” or “Communications” are any means of interacting with/of users – Potential/Present/ Former Clients and Lawyers/ Chartered Accountant/ Company Secretary-through the Platform, including but not limited to the following: sending messages either on site or via email so long as the content of the email message is posted to/for HiGrit; sending or requesting Free Answer service; creating Package service request; requesting or scheduling phone consultations or personal consultation in Book Appointment service; or receiving an Attorney’s direct phone call for advice in get Talk to Lawyer service or rating , reviewing recommending Lawyer by clients, former clients and in some cases potential clients.

II. THE HIGRIT AND USER RELATIONSHIP: HIGRIT IS SOLELY A LEGAL PlatFORM

HiGrit is an Internet platform that facilitates the connection and communication between our Users- Clients and Lawyers. The Service may also include payment processing for services delivered, in the event that both the Lawyer and Client agree to establish a paid relationship. However, HiGrit makes no warranties or representations regarding the actual processing of payment as we have a 3rd party payment-processing affiliate with independent terms to which all Users must adhere. HiGrit itself does not provide legal advice. HiGrit is not a Lawyer / Attorney/ Legal Advisor/ Chartered Accountant/ Company Secretary referral service and does not endorse any particular Lawyer/Attorney/ Legal Advisor/ Chartered Accountant/ Company Secretary. HiGrit is a neutral, third party Platform that takes no interest in the actual rendering of legal services.

HiGrit makes no guarantees that Users will successfully find a Lawyer through our Service. HiGrit takes no interest in, and offers no opinion on, when or if an attorney-client relationship is formed. Formation of an attorney-client relationship is a matter to be handled entirely by the Lawyer and Client on their own terms and in accordance with local law. We do encourage both the Lawyer and Client to use our platform freely for any communications throughout this process.

HiGrit does not involve itself in the agreements between Lawyers and Clients, nor the work generated by any HiGrit Users. Although we take steps to ensure we deliver a quality Service, we cannot ensure the quality of any work delivered by Users on HiGrit, or the integrity of any party in an agreement. The User, and not HiGrit, is solely responsible for making an assessment about the integrity and trustworthiness of any persons with whom the User communicates, hires, or pays while using the Service.

Higrit has full rights to publish on their site the Free Answers service advice provided to their clients on their portal and in any external communication for public knowledge sharing. However, in none of the published content the user details will be displayed. Incase you wish any of your questions and their respective answers ‘not’ to be published, please use any of the other services’ options i.e. Talk to Advisor service, Package service or Book Appointment service.

 

HiGrit has multiple Lawyers for the same service or specialization categories and there might be instances wherein a similar question has been answered in two different ways by the Lawyer(s).HiGrit takes no liability towards these different opinions and answers of the Lawyers and encourages you to take another opinion from ‘your’ Lawyer / alternately decide which opinion to go ahead with based on merits and logical conclusions.

 

Lawyers do not provide any compensation or make any payment to HiGrit in order to become Lawyer of HiGrit or in order to answer any questions by Users on HiGrit.

Your affirmative act of using this Site and/or registering for the Site or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.

 

No Lawyer-Client relationship formed

Any use of the HiGrit Service is solely intended for the purpose of facilitating interactions between a prospective Client and Lawyer. While Lawyers and Clients may choose to establish an Lawyer-Client relationship following engagement through one or more means of Authorized Communications on the Platform, the mere use of the Platform alone is not intended to, nor will it create an Lawyer-Client relationship between any two Users, or between any entity or User and HiGrit itself.

HiGrit does not vouch for or endorse any of its Users

HiGrit makes no endorsement of any kind regarding its Users. HiGrit is solely a platform to allow for Communications between Attorneys and prospective Clients. HiGrit makes no representation concerning an Attorney’s abilities or qualifications, with the exception that HiGrit took reasonable steps to verify the following: 1) that the Attorney was licensed to practice law in at least one state at the time of registration; 2) that the Attorney had no public records of malpractice, ethical violations, or other misconduct reported on his/her record with the corresponding State Bar Association. HiGrit disclaims all liability in the event that an Attorney listed on the Platform does not maintain the requisite standards for admission, falsely represents their information, or commits any act of malpractice or misconduct. HiGrit does not monitor the accuracy of statements or other information that Users submit on the System. HiGrit reserves the right to screen and/or remove Client projects for quality assurance purposes.

User’s Profile at HiGrit

 

User HiGrit Profile is created to store record of client consultations and personal query, including history, etc. Any information provided as part of a web, over-phone or an in-person becomes part of your HiGrit Record. You agree to provide accurate information to help us serve you best to our knowledge, to periodically review such information and to update such information as and when necessary. 

 

HiGrit reserves the right to maintain, delete or destroy all communications and materials posted or uploaded to the HiGrit Service according to its internal record retention and/or destruction policies. 

 

You might be contacted via email to review the information provided by you for HiGrit Record or for Online Consultations. Please make sure you provide a valid email-id and you update it as and when needed.

 

For additional information regarding use of information about User profile, please refer to our Privacy Policy.

 

HiGrit does not provide legal advice

HiGrit is not a law firm, lawyer, or other provider of legal services. HiGrit does not offer legal advice, recommendations, mediation, or legal counseling under any circumstance. HiGrit is not a party or participant in any provision, rendering, receipt or solicitation of any legal advice, opinion, counsel, information, or guidance. HiGrit discourages Users from accepting as true any information received from any source found on this Service, unless it is through Communications with an Attorney that the User connected with on the Platform.

HiGrit (the owners and the employee staff of the Site) and third-party professionals who offer services through the Site accept no responsibility for any medical, legal or financial events or outcomes related to services achieved through the use of the Site. HiGrit does not guarantee that a web-based consultation, over-phone consultation or in-person consultation is the appropriate course of treatment / solution for your particular problem.

 

HiGrit is not a Lawyer Referral Service

HiGrit is not a lawyer referral service and does not provide such services. HiGrit provides on its platform a directory of participating Attorneys, which is provided solely for the purposes of information and communication. HiGrit provides tools to assist Clients in identifying relevant participating/ registered Attorney(s) who may help them with their legal needs, but Clients acknowledge that HiGrit does not recommend, endorse, or qualify any particular Attorney. HiGrit takes no interest in the process of hiring an Attorney whatsoever. Hiring an Attorney is done solely at the Client’s own discretion.

HiGrit fees

If you choose to use the Free Answer service on HiGrit, you will not be charged any fees; however, Free Answer may be delayed service before processing. Also, any answers you receive from Lawyers to Free Answer will not involve any Lawyer-client relationship and will be publicly displayed and viewable by all Users. You cannot choose the Lawyer that’ll answer the Free Answer submitted by you – this is as per the choice/availability/ expertise of Lawyer. The Lawyer may choose NOT to answer your question with or without assigning a reason for the same. You will/ may be intimated in such cases via email and / or phone. Our Lawyers might be unavailable at times owing to existing questions lined up with them. We apologize for the inconvenience this might cause, and request you to try submitting a question after a while or opt for a paid service-Talk to Advisor service, wherein you pay the required fee to get a call from Lawyer who answers your Question.

 

If you choose to opt a paid service at HiGrit, you will be charged a fee. Please note that upon submission of your question in instant call service- Talk to Advisor or customized package deal in Package service or book personal or phone consultation for Book Appointment service, we will contact your bank / credit card company to verify the information you submitted. 

The fees you pay for such services are charged by the lawyer and include a 20% fee of HiGrit.

The Fee is intended in part to cover HiGrit's costs in processing, and maintaining, administering, marketing and operating the website. 

 

Engagement letters and other contractual attorney-client relationships are not monitored by HiGrit

If Attorneys and Clients choose to formalize the scope of their attorney-client relationship, it is to be done on their own terms, regardless of their use of the HiGrit platform. HiGrit does not monitor any such documents or contracts exchanged between Lawyers and Clients through the Platform or otherwise. HiGrit is solely meant to allow for and facilitate communications between Users, and is thus akin to an email service for purposes of sending documents and communicating. HiGrit does not define what the scope or nature of the attorney-client relationship will be and takes no interest in it whatsoever.

Payment Policy

 All fee has to be paid upfront before availing any paid service at www.HiGrit.com.

 Cancellation Policy

In the event of cancellation of any paid consultation for which payment has been successfully made and a confirmation number has been generated, and the consultation has not been concluded due to any avoidable / unavoidable reason(s) we must be notified of the same in writing – by an email at contact@HiGrit.com and / or call customer care at 9644670307

 Cancellation charges will be effective from the date we receive your email. Cancellation can be requested no later than 24 hours before final delivery time / Appointment time.

Our Customer Service team will contact you within 7 business days and in cases where the Lawyer has not delivered the booked consultation, we will return your money within 15 business days from the day the request for Cancellation was received.

Please note that there will be a nominal deduction (20%) in the amount refunded, payable towards online payment processing.

Disclaimer of representations by Users

HiGrit makes no representation, guarantee, or warranty (express or implied) as to the legal ability, competence, or quality of representation provided by any of the Attorneys, law firms, or legal service providers listed on the Platform.

III. USER GUIDELINES

In order to make sure the HiGrit platform remains valuable and useful for all Users, it is important that Users abide by the rules. HiGrit reserves the right to deny further access to its Service to any User who violates these rules, is the subject of complaints by other HiGrit Users, or for any other reason or no reason at all.

Guidelines for Attorneys

·         Do not attempt to contact a Client outside of the platform  Higrit, unless that person has already contacted you on the Platform for Book Appointment service or Talk to Advisor service.

·         Do not include any contact information, including your email address, phone number, website URL, or any other means of directly contacting you whatsoever, in your initial Profile page

·         Do not falsify or provide misleading information on the HiGrit platform including, but not limited to, misrepresenting your fees, qualifications, experience level, education, profile picture, Bar card information, client reviews.

·         You must accurately estimate, to the best of your ability, the total cost of your legal services when submitting a booking fees in Book Appointment service for phone or personal meeting consultation.

·         When operating on the HiGrit Platform you are required to comply with the ethical or professional rules of conduct of the jurisdiction in which you are practicing law at all times and HiGrit will not be held accountable for any violations of any ethical or professional rules of conduct.

 

Guidelines for Clients

·         Do not attempt to contact a Lawyer outside of the HiGrit platform, unless you have already communicated via Authorized Communications through the System

·         Do not submit false or misleading information

·         Do not use the HiGrit Platform for any reason other than connecting with lawyers for the purpose of seeking legal representation. Any solicitation of commerce to the Lawyers on the Platform is strictly prohibited.

·         Do not submit any information that you would like to remain confidential while submitting your initial lawyer request.

 

Guidelines for all Users

No User may engage in any of the following activities on our system:

·         do or say anything to injure or harm others

·         display material containing nudity or pornographic material of any kind

·         provide material in any form that is grossly offensive, including blatant expressions of bigotry, prejudice, racism, hatred, or profanity

·         violate the rights of another, including but not limited to the intellectual property rights of another

·         you may not misidentify yourself or impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity (e.g., pretend to be a different person or from a different company or organizaton).

·         violate Internet standards

·         interfere with or disrupting the Service or servers or networks connected to the Service by posting advertisements or links to competing services, transmitting “junk mail”, “spam”, “chain letters”, or unsolicited mass distribution of e-mail

·         encourage any illegal activity, including anything to do with illegal drugs, gambling, pornography, prostitution, child pornography, robbery, spreading computer viruses, cracking into private computer systems, software infringement, trafficking in credit card codes, or other crimes

·         compromise the security of the Service HiGrit provides. Do not try to gain access to system areas private to HiGrit, or to other Users.

·         You are not permitted to collect or store personal data about other users.

·         You are not permitted to access the Site for the purpose of data mining or extracting content from the Site beyond your personal end use.

·         You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Site.

HiGrit Blog:

All content posted or submitted by registered legal advisors/legal professional/registered writer/user/ author of the blog are the views of the author of the contribution, not necessarily the views of HiGrit.com

We are not responsible for contributions on the blog, nor for the content of any external sites that may be linked from these pages.

Users of the blog must not post any material that is knowingly false or misleading, defamatory, illegal, abusive, harassing, liable to incite racial hatred, blasphemous, discriminatory, pornographic, sexually oriented, threatening, or invasive of anyone’s privacy.

You mustn’t post anything you don’t own the rights to, or haven’t obtained necessary licenses and /or approvals for first. You mustn’t post anything technically harmful – including viruses, Trojan horses, worms etc.

Users mustn’t impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.

Anything you send or post to this website will be considered non-confidential. By transmitting or posting a contribution to the website you automatically grant us a ‘non-exclusive, perpetual, non-terminable, worldwide, sublicensable, and royalty-free license’ – that just means we can copy and use your contribution in any form and any place that we think will help with our work. HiGrit will have the right to post the blog links on social sites Facebook, Twitter and LinkedIn. HiGrit will also have the authority to re-blog/ re-post the posted content to popular blogs like WordPress.com, Bloggers etc. to name a few. This will be done with to increase the online visibility of registered legal advisor of HiGrit and the Higrit website. All blogs will bear the name of the legal professional or writer who has submitted the blog. The re-posting will be carried out by HiGrit.com with HiGrit.com identity.

Contributors to discussion websites must have a valid email registered with us at all times. By registering, you certify that all information you provide in the registration is accurate.

If we ask you to register for certain elements of our blog or website, please keep your registration details up-to-date (let us know if you change your email address, for example). We also expect you to keep any user names or passwords confidential to prevent unauthorised access to your account. Let us know right away if you think someone else may have access to your account. You’re responsible for all activities that occur under your username and password.

We may terminate your registration at any time, but it would generally only be if you breach the website rules. You won’t be able to re-register with us without our written consent.

We cannot accept responsibility for any loss, disruption or damage to your data or your computer system from your use (or misuse) of this blog – including downloading or streaming from the website, or from following links to external sites.

The material on this website is provided ‘as is’, without any conditions, warranties or other terms of any kind.

 

 

 

 

IV. DISCLAIMER OF INFORMATION OBTAINED ON THE SERVICE

HiGrit provides Attorneys and potential Clients/ present clients and former clients with an Internet forum that acts as an open platform. HiGrit is not responsible for the content of materials posted on its platform. The opinions and views expressed are those of the individual Users of the Service and do not reflect those of HiGrit. Data submitted by Users (both Attorneys and Clients) is not verified for accuracy in any way before it appears on the HiGrit platform. Please use caution and common sense when using our Service.

HiGrit may from time to time take steps to verify that Attorneys on the platform remain in good standing. However, HiGrit does not continuously or regularly review the standing of any Attorney with any regulatory authority. HiGrit takes steps to attempt to verify that all Attorney members were in good standing at the time of registration only. HiGrit is unable to track, or continually monitor the standing of each attorney using the Service. Therefore, HiGrit makes no representation regarding the current status, standing or ability of any attorney or law firm that is listed on the Service. When considering employing any Attorney or law firm, the Client is solely responsible for checking the Attorney’s current standing with the state bar and reviewing the Attorney’s background and experience level.

Clients are urged to make their own independent investigation and evaluation of any Lawyer or law firm being considered for legal representation. The determination of the need for legal services and the choice of legal representation are extremely important decisions and should not be based solely on claims of expertise, or on the cost of rendering the requested legal services.

HiGrit is not responsible for, and in no way endorses, any description or indication of specialization or limitation of practice by an Attorney or law firm. Please be aware that no agency or board may have certified such attorney as a specialist or expert in any indicated field of law practice. In addition, an attorney claiming specialization is not necessarily any more expert or competent than other attorneys. It is up to the Client to question the Attorneys on the factual basis of any statement they make and verify the accuracy of all information.

Users are encouraged to use caution when reviewing profile information and any other information submitted by Attorneys. Although HiGrit strongly encourages Attorneys to comply with all regulations governing Attorney conduct, it is impossible for HiGrit to monitor members’ integrity or compliance with applicable rules of conduct.

HiGrit in no way endorses the content or legality of any responses, statements, or promises made by Attorneys or any other parties, on or off the HiGrit platform.

V. CONFIDENTIALITY

HiGrit makes every effort to maintain the confidentiality of any information submitted by Users to our Service and stored on our databases. However, because we cannot control the conduct of others, we cannot guarantee that this information will remain confidential. Please use caution when deciding what information to share or disclose when using the Service. Do not make any confessions or admissions. Do not provide any other highly personal, sensitive, or incriminating information. HiGrit is not responsible for the release or improper use of such information by other Users or any release of information due to error or failure. HiGrit reserves the right to screen and monitor Client questionnaires and messages between Users for quality assurance purposes. However, these communications will never be displayed publicly or intentionally disclosed to anyone outside of the HiGrit organization.

By using the service, Clients agree that Attorneys contacted through the Service may report to HiGrit on whether their services were engaged by the Client, as well as the total Attorney’s fees paid.

VI. INDEMNIFICATION

The User agrees that HiGrit is not responsib le for any harm that the Service may cause directly or indirectly. The User agrees to indemnify, defend, and hold HiGrit harmless from and against any and all liability and costs incurred in connection with any loss, liability, claim, demand, damage, and expenses arising from or in connection with the contents or use of the Service. The User agrees that this defense and indemnity shall also apply to any breach by the User of the Agreement or the foregoing representations, warranties and covenants. The User further agrees that this defense and indemnity shall include without limitation attorney fees and costs. The User also agrees that this defense and indemnity shall apply to HiGrit, its affiliates, directors, officers and employees. HiGrit reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User and the User shall not in any event settle any matter without the written consent of HiGrit.

VII. COMMUNICATIONS AND OTHER DATA

HiGrit is not responsible for any loss of data resulting from accidental or deliberate deletion, network or system outages, file corruption, or any other reasons.

VIII. OTHER HIGRIT RIGHTS

HiGrit also reserves the following rights:

·         to release current or past User information in the event HiGrit believes that accounts are in violation of the Terms or page content guidelines, used to commit unlawful acts, if the information is subpoenaed, and/or if HiGrit deems it necessary and/or appropriate;

·         to deny service to offenders of these guidelines or the Agreement;

·         to terminate or deny service to anyone in our sole discretion;

·         to use User data and information for analytical purposes;

·         to disclose User data and information in the aggregate and without any personally identifying information;

IX. MODIFICATIONS TO TERMS OF SERVICE

HiGrit reserves the right to modify the Terms of Service for any reason, without notice, at any time, and without liability to any Users. The User may not be notified of the change and will be responsible for promptly reading and complying with the new Terms. Continued use of the Service will indicate acceptance of and agreement with any changes to the Terms.

X. MODIFICATIONS TO SERVICE

HiGrit reserves the right to modify or discontinue, temporarily or permanently, the Service with or without notice to the User. The User agrees that HiGrit shall not be liable to the User or any third party for any modification or discontinuance of the Service. The User acknowledges and agrees that any termination of Service under any provision of this Agreement may be effected without prior notice, and acknowledges and agrees that HiGrit may immediately delete data and files in the User’s account and bar any further access to such files or the Service.

XI. Jurisdiction 

 

This Agreement constitutes the entire understanding of the parties, and is agreed to being entered into within the jurisdiction of Madhya Pradesh, India and shall be governed by and shall be construed in accordance with the laws of the Republic of India, without giving effect to any choice of law rules or principles.

 

Any dispute with HiGrit shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Madhya Pradesh, India. No party shall object to removal or prosecution of any litigation to a court within the jurisdiction of Madhya Pradesh, India.

 

Any cause of action or claim you may have with respect to HiGrit must be commenced within one (1) year after it arises, except to the extent such litigation is not enforceable.

 

To the fullest extent permitted by law, each party to this Terms of Use waives its or his or her right to a jury trial with respect to any dispute or other controversy arising from hereunder or your use of or access to the HiGrit Services or website.

 

Failure to exercise or delay in exercising any right hereunder, or failure to insist upon or enforce strict performance of any provision of this Terms of Use, shall not be considered waiver thereof, which can only be made by signed writing. No single waiver shall be considered a continuing or permanent waiver.

 

XIII. ENTIRE AGREEMENT

 

·         If you are using the Service on behalf of a legal entity, you represent that you are authorized to enter into an agreement on behalf of that legal entity. These Terms of Use constitute the entire agreement between you and HiGrit and governs your use of the Service, superseding any prior agreements between you and HiGrit. You will not assign the Terms of Use or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without the prior written consent of HiGrit. Any purported assignment or delegation by you without the appropriate prior written consent of HiGrit will be null and void. HiGrit may assign these Terms of Use or any rights hereunder without your consent. If any provision of these Terms of Use is found by a court of competent jurisdiction to be invalid or otherwise unenforceable, the parties nevertheless agree that such portion will be deemed severable from these Terms of Use and will not affect the validity and enforceability of the remaining provisions, and the remaining provisions of the Terms of Use remain in full force and effect. Neither the course of conduct between the parties nor trade practice will act to modify the Terms of Use. These Terms of Use do not confer any third-party beneficiary rights.

HiGrit reserves the right to terminate any account which doesn’t follow our Terms of Service.